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Empathetic Leadership: Creating a Culture of Support and Understanding

By: Dr. Brittany Castonguay 22 March 2025 #leadership


In today’s dynamic workplace, leadership has evolved far beyond traditional management. Organizations that thrive are those where leaders foster a culture of empathy, support, and understanding. Empathetic leadership enhances employee well-being to drive employee engagement, productivity, and retention.


People don't leave companies, they leave bad managers...Those managers fail to lead with empathy.

What is Empathetic Leadership?

Empathetic leadership involves the ability to understand, share, and respond to the emotions and experiences of others. It means actively listening to employees, recognizing their perspectives, and responding with care and compassion. Empathy in leadership is not about offering solutions alone; it’s about validating experiences and collaborating to find the best path forward.

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